Koyo Living FAQ | Your Questions About Gentle Laundry Answered

Our laundry care products are thoughtfully designed in Japan, based on extensive research and development, and responsibly manufactured exclusively in China.

Our laundry pods remove oil stains, sweat marks, and tough dirt in cold water, making them an eco-friendly fabric cleaner solution that saves energy.

Our detergent pods often miss tough, colorful stain. That's where Brighter Bubble Cleaner comes in. It boosts your laundry, removing the stain detergents leave behind. Plus, Brighter Bubble Cleaner helps keep colors bright, whitens, removes germs, and eliminates odors, making your clothes last longer.

To remove oil stains from clothes: Apply Brighter Bubble Cleaner directly to the oil stain, let it sit for 5 minutes, then wash with 1 laundry pods in any temperature water. This method effectively removes oil stains without damaging fabrics. For older oil stains on clothes, repeat the pre-treatment process before washing.

Yes! Our oxygen bleach-based Brighter Bubble Cleaner removes blood stains and ink stains effectively.
For blood stains from clothes, rinse with cold water first, apply Brighter Bubble Cleaner, wait 10 minutes, then wash with laundry capsules.

For ink stains, apply the cleaner directly and wash immediately with our fabric cleaner pods.

Yes! Our laundry pods work as a powerful fabric cleaner for all fabric types. Each laundry capsule contains gentle yet effective cleaning agents that make them an ideal fabric cleaner for cotton, polyester, silk, and delicate materials. Unlike harsh chemical cleaners, our laundry capsules clean thoroughly while protecting fabric fibers.

Yes! Our Brighter Bubble Cleaner contains sodium percarbonate, a natural oxygen bleach that safely whitens and brightens fabrics. Unlike chlorine bleach, this oxygen bleach is gentle on colors and safe for all fabric types, making it perfect for removing stains from white clothes and white shirts.

Yes, our plant-derived formulas are designed to be biodegradable.
The plant-based formula acts as an effective fabric cleaner while being gentle.

Yes! Our innovative 4-in-1 formula contains a built-in softening agent.

Yes! Our detergent pods and bubble cleanser use plant-based ingredients and are free from harsh chemicals.

Koyo Living detergent pods dissolve quickly, contain no bleach or fluorescent agents, and are made for cold-water cleaning.

Always handle with dry hands.

How to dose:

• 1 laundry capsule for regular loads
• 2 laundry pods for heavily soiled loads

How to use:

• Place required number of Koyo Living Signature Laundry capsules into the washing machine drum.
• Add clothes, and turn on any cycle, any temperature.
• Close package after use.

For heavily stained items or blood stains, use 2 laundry pods with Brighter Bubble Cleaner pre-treatment.

Our Signature Laundry capsules fabric cleaner handles: blood stains, ink stains, oil stains, food stains, sweat marks, and everyday dirt. The combination of our laundry capsules and Brighter Bubble Cleaner tackles even tough stains.

The shelf life of the Koyo Living laundry care products is 12 months. These product should be used within this time frame in order to get the best results.

Koyo Living products are available exclusively on our online store.

Store in a cool, dry place. Keep away from water to maintain product quality and shelf life.

Currently Koyo Living products ship from Singapore only.

At the moment, we only offer returns, exchanges, and replacements for domestic orders only. If for any reason you are unhappy with our products, send us a message by clicking "Contact Us" at the bottom of our homepage/FAQ page and we’ll see what we can do!

Once we’ve processed your return request, your refund should appear on your original payment method within 5-7 days. Thanks so much for your patience!

We accept all major credit cards (VISA, Mastercard, American Express).